# A&E eTriage

Struggling to identify critical patients fast enough in a crowded emergency department?

## How it works?

**1.8 million**

patients checked in & triaged

**85%**

positive patient feedbacks

**3 min**

saved per patient

**eTriage is currently live in 22 EDs, MIUs & UTCs across the UK**

Our eTriage kiosks allow patients to check-in digitally on arrival, enabling you to capture ECDS data alongside a full triage history with automated risk stratification (P1-P5). eTriage allows you to identify critical conditions within minutes of arrival and prioritise patients based on acuity.

## Flow through the department using eTriage

**Digital check-in, history take & ECDS**  
**Automatic risk stratification**  
**Triage validation (confirmatory Q&O)**

### Accelerating patient treatment or redirection by:

**~5 minutes**  
Digital check-in time

**~6.5 minutes**  
Triage time reduction

**~3 minutes**  
Time saved per patient

[Download the report](https://info.econsult.health/homerton-etriage-impact-assessment?__hstc=230965696.7f811c5a83892b859386291bdd9651a2.1753953036464.1756805389921.1756810332194.25&__hssc=230965696.3.1756810332194&__hsfp=2792242787)

## Read how eTriage has impacted Homerton Emergency Department

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### The introduction of eTriage is one of our proactive steps to enhance patient experience, aiming to prioritise those in most urgent need while supporting our ongoing efforts to minimise unnecessary delays. Importantly, we are implementing the system to support and strengthen existing processes - not replace them. The technology is giving emergency care teams greater visibility of the waiting room, and we will continue to monitor and refine it as it embeds.

\- Claire Ritchie, Interim Interface Director, NHS Lanarkshire

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## Certifications

Certificate No. 20623

**eConsult Health Limited** has registered eConsult, eTriage, eSpecialist and the Smart inbox with the MHRA on 23/3/23 as Class 1 medical devices.

[Find out more](https://econsult.net/urgent-care)