# AI-First Primary Care

Overwhelmed by rising demand and a growing appointment backlog?

## What can you do with eConsult?

**Digital Triage**  
Collect structured clinical information online and safely route patients to the right care, first time.

**Practice Management**  
Streamline demand, assign cases efficiently, and free up clinical time with Smart Inbox and analytics.

**Patient Communication**  
Stay connected through secure two-way messaging, document sharing, and seamless follow-up workflows.

**Support**  
Access implementation guidance, training, and ongoing support from a dedicated eConsult partnership team.

## eConsult is live in over 1,400 NHS GP Practices across the UK

eConsult for Primary Care introduction and feature overview - YouTube

[eConsult for Primary Care introduction and feature overview](https://www.youtube.com/watch?v=asvbNCPlxIE)

eConsult Health Ltd - a HUMA Company 3.51K subscribers

## Considering making the move to a total triage model?

Explore our total triage guides, complete with case studies and a full checklist to help you navigate the transition smoothly.

[Discover how](https://help.econsult.health/en/articles/12116769-get-ready-for-october#h_8d135f38eb)

## Try our Feature-packed Smart Inbox

Communicate with patients how you need

Manage eConsults from one place as a team

Allocate and signpost

### "Perfect service. Means I didn't have to find time during my working day to make a call. I didn't take up an appointment slot. I was left a clear message and felt well looked after."

- Patient, Park Road Group Practice, Surrey Heath

## Planned developments to further support practices

We've launched an initiative to help ICBs and practices meet the new requirements.

[Discover how](https://help.econsult.health/en/articles/12116769-get-ready-for-october#h_8d135f38eb)

## Read our latest case studies

[**Guildhall Surgery**\
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[**Silverdale Medical Practice**\
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[**Total triage webinar - July 2025**\
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Watch our latest webinar](https://info.econsult.health/total-triage-webinar-24/07/2025?hs_preview=PpotgIgw-258563982531&__hstc=230965696.7f811c5a83892b859386291bdd9651a2.1753953036464.1756726654942.1756739439574.22&__hssc=230965696.5.1756739439574&__hsfp=2792242787)

## Certifications

Certificate N. 20623  
**eConsult Health Limited** has registered eConsult, eTriage, eSpecialist and the Smart inbox with the MHRA on 23/03/23 as Class 1 medical devices.

[Find out more](https://www.econsult.net/)